Hi Paul,
Thank you for the review of the Gladiator EVO and your comments.
If you wish to have additional switches and hat options on the controller, please consider the Gunfighter series of controllers, notably the Gunfighter MCG Pro and MCG Ultimate.
For any support please contact us at support@vkb-sim.com.au.
There is also an excellent support channel on Discord. The server is called 'HOTAS/HOSAS/SIMPIT'. This channel is monitored by VKB techs and they are always happy to help with any queries.
We hope this helps.
Regards, VKB Support team